Recognizing upsell opportunities

Recognizing upsell opportunities

Since Microsoft announced its new requirements for Tier 1 partners, CSPs have to choose whether they are willing to pay for a support contract and remain a direct partner or whether they will buy licenses indirectly, through distributors. Either way, this change put...
Datto: IT service providers will work more and more as peers

Datto: IT service providers will work more and more as peers

Datto provides IT service providers with software to optimize their business processes. As their products are complementary to Keenondots’ provisioning and billing product, both companies partner in offering IT service providers the best technology possible for their...
What happens when you delay automation: 5 consequences

What happens when you delay automation: 5 consequences

Are you procrastinating the decision to automate your provisioning and billing process? Not quite sure if this is the right time to start yet? Let us tell you what you are depriving yourself of if you wait until the last moment. The promising cloud has arrived In our...
What the CSP world looks like as of August 31st

What the CSP world looks like as of August 31st

As many of you may already know, as of August 31, 2018 Microsoft will introduce new requirements for the Tier-1 CSP Partners. Besides meeting the new capabilities of Microsoft, the Partners will also need to choose either an Advanced or a Premier support contract. But...